Last month I decided enough was enough, I threw the head up and asked Eclipse Internet for a MAC code. 5 Days later I gave Zen a call and transferred my service across. Why you might ask?
- Eclipse throttles p2p traffic, and I suspect nearly every other bit of traffic on their “oversubscribed” network, of course I cannot say for certain as I’m neither a techy for Eclipse, or privy to confidential information (and if I was, it wouldn’t be up here either). I found it slightly “lethargic” to say the least when surfing websites or even viewing youtube videos.
- Strange stability problems, One was due to their service hating my Netgear DG834GT router which seemed to sync fine but only manage 20k/sec downloads (sync was 2814+ most times) on MaxDSL
The other was when using the replacement D-Link router I had bought (to solve above mentioned problems) where it would sync slightly higher but would suffer massive drop-outs throughout the evening. - Lackluster support calls, everything goes through their ticket system for support and most people have reported similar “sudden closure” calls. They are insistent that the problem is not on their end but something to do with our ends.
So, 7 days later I was on Zen (funnily enough Eclipse had “switched off” my access a day early and Zen was kind enough to have pre-activated my connection a few days in advance) and my stability issues disappeared. The D-Link router (one el-cleapo DSL-G924T courtesy of Argos) runs fine with Zen, and after digging out my Netgear to test its been running fine for the past month with no problems, except for the one time it overheated because it was laid flat on the table..
Its great being able to download an ISO of Ubuntu 7.04 through Bittorrent in just over an hour finally 🙂 and I might be able to finally try 4od (I tried it on Eclipse and got nowhere)
So, thumbs up to Zen Internet so far. Lets see if they still work great after a few months
